Smart Hotel Software

How are you keeping up with the growth?
Are you seeing higher bookings and, if so, how are you handling them?
Many small and mid-sized hotels still rely heavily on manual reservation systems, or on old, outdated reservation software. And what happens? Well, you know what happens...
Mistakes are inevitable. That’s especially true now -- the job market is tight, and skilled, experienced help is both hard to find and hard to keep. So cancellations start rising, and you lose business permanently. After all, would you ever go back to a hotel that confirmed your reservation, and then turned you away at the door?

Is there an affordable Property Management system for hotels your size?
The problem you face is this: Manual systems are unreliable and labour-intensive, but most reservation software is designed – and priced! – For large hotels with hundreds of rooms. But what if you aren’t that large? And what if you still want to offer first-class service to your guests?
You know this is coming, don’t you?
There is a powerful-yet-easy-to-use Property Management System designed specifically for hotels with around 40 to 250 rooms: Smart Hotel Software. As you’d expect, it keeps perfect track of your reservations and room inventory. But it has many more features that you wouldn’t expect to find in a PM System this affordable.

Read on for what Smart Hotel Software can do for you:

Smart Hotel Software is a full featured Hotel Property Management System; reservations, deposits, check ins, check outs, guest folios, payments, sales & audit reports, housekeeping, maintenance and yield management, with a strong interface to many popular accounting systems. Single properties or multi properties will find Smart Hotel Software a flexible, affordable and reliable solution for front desk,
room and guest management.
· Guest Experience
o Improve the guest experience by remembering the guest profile, including stay history, package history (spa visits or golf rounds) and individual preferences (which newspaper or room type).
o Increase repeat visits by targeted marketing to existing guests, effectively a one-on-one marketing approach.
· Packages
o Fixed packages – combine a set of elements for example a romantic weekend package including a room, chocolates, champagne, spa treatment and meal voucher, to show as one line on the folio.
o Packages on the fly – customize the reservation for the guest requests.

· Yield Management
o Different rates for different seasons.
o Different rates for different days of the week.
o Rates based on number of adults and children.
o Availability controls like Length of Stay (LOS) or Closed to Arrival (CTA).
· Staff Experience
o Retain current valued staff by implementing modern software.
o Reduce training times for new staff.
o Improved productivity tools.
· Reservations from your web site
o Availability searches using live inventory.
o Put reservation directly into your reservation system.
· Sales, Operational and Audit reports
o Full selection of sales reports and inquiries showing revenue, occupancy rates, Average Daily Rate and RevPAR.
o Operational reports and inquiries, for example Deposits Owing or Lost Revenue, to help you run your property efficiently.
o Full audit reports to and from the accounting system for tight fiscal control.
o Forecast report showing Business on the Books (BOB)
· Integration to other systems
o Tight integration to accounting.
o Call accounting system (Phone) interface.
o Point of Sale or Food and Beverage interface.
o In room movie interface.
o Credit Card interface to your merchant banking system.
o Central Reservation interface.
· Security
o User level security to prevent, for example, deleting of reservations or overriding of rates.
o Encrypted guest credit card file.